Dollar Bank FSB Relationship Banker in Pittsburgh, Pennsylvania
As a Relationship Banker, you will be responsible for identifying our customers’ financial needs by providing a thorough analysis and recommending the most appropriate Dollar Bank products and services to fulfill those needs. You will use your sales and customer service experience, product knowledge and positive demeanor to initiate, expand and retain customer relationships through customer conversations and outbound calling. We are looking for flexible, enthusiastic, hardworking individuals with a sincere appreciation for people and an empathetic communication style to proactively contribute to the branch Relationship Building and Customer Service goals.
Description of Duties: In a typical banking day you will enjoy a high level of customer contact. The primary focus of this role includes:
•Directly impacting the growth and retention of deposit and loan customers. Leading the branch in demonstrating a proactive sales approach to building customer relationships through customer conversations, lobby engagement, outbound calling and building referral sources. It is important the Relationship Banker always maintains the highest level of professionalism, integrity and ethics.
•Maximizing current customer relationships that have been established through the Group Banking program. This will involve limited outside calling and active participation in various community/networking organizations.
•Providing quality customer service in a positive, courteous and enthusiastic manner to all internal and external customers.
•Adhering to all established branch operational processes and procedures.
Qualifications: The successful candidate will have the following qualifications:
•Bachelor's degree or commensurate experience required.
•1 year demonstrated track record of achieving sales goals is required.
•Must have excellent written and verbal communication skills to include professional grammar and demeanor.
•Ability to work a flexible schedule including evenings and Saturdays.
•Valid driver’s license and access to a reliable vehicle is required.
•Ability to travel as needed to training.
•Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks, and obtaining a unique identifier by the NMLS.
Address: Brentwood Towne Square
Employment Status: Full-time
Schedule Information: The successful candidate must be available between the hours of 9:00am and 5:00pm Monday through Thursday, 9:00am and 7:00pm Friday, and from 9:00am to 2:00pm on Saturday.
Benefits Information: Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, pension, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, pension, tuition reimbursement, and gym reimbursement.
For more information, please visit http://www.dollarbank.com/careers/trainingandbenefits.aspx .
EEO Statement: Dollar Bank is an Equal Opportunity Employer.