Job Information
Randstad US call center representative in lewisville, Texas
call center representative.
lewisville , texas
posted 10 days ago
job details
summary
$42,640 - $54,080 per year
permanent
high school
category office and administrative support occupations
referenceAB_4530942
job details
Join our esteemed call center team as a Member Service Advisor! Deliver exceptional member service, handle inquiries efficiently, and exceed performance metrics. Enjoy competitive compensation and benefits, including health plans, 401(k), and more. Apply now and be part of a culture focused on performance, accountability, integrity, innovation, and respect.
salary: $42,640 - $54,080 per year
shift: First
work hours: 9 AM - 7 PM
education: High School
Responsibilities
Provide exceptional member service to our valued members, exceeding expectations with every interaction
Handle a variety of inquiries and issues with grace and efficiency, ensuring swift resolution and member satisfaction
Utilize advanced problem-solving skills and product knowledge to address complex member concerns
Collaborate with cross-functional teams to streamline processes and enhance the overall member experience
Consistently exceed performance metrics, maintaining a high level of quality and productivity
The essential functions of this role include:
working in a smoke free environment
working weekends
Skills
Call Center (1 year of experience is required)
Call Center Support
Follow-up
Active Listening
Telephone Etiquette
Basic Software Skills
Basic Computer Skills
Customer Service (2 years of experience is required)
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
ME
mary elders
- mary.elders@randstadusa.com
Randstad US
- Randstad US Jobs