Call Center Representative

Overview

Are you looking for a career to be a part of agreat culture of support and growth? Then welcome you made it to the job posting for you!

At Nevada Health Centers, we look for people who will embrace our vision of excellent service. Who have the desire to serve andmake a difference in our communities. We value as an organizationdiversity and inclusion. If you can see yourself here and can deliver a positive impact, then check out some of the details below!

Qualifications

Requirements of the position:

• Bilingual English/Spanish required
• High School Diploma or GED equivalent

About our company:

Established in 1977, Nevada Health Centers is the largest provider of primary care for the uninsured, underinsured, and geographically isolated, with 17 health centers, three mobile health programs, and seven Women, Infants, and Children offices.Our mission:To provide access to quality healthcare services throughout Nevada.Our vision:To create an integrated, provider-led healthcare system that supports the delivery of safe, effective, quality-based primary care to all Nevadans.

Nevada Health Centers will provide equal opportunity employment to all employees and applicantsfor employment. No person shall be discriminated against in employment because of race, color,gender, age, national origin, ancestry, religion, physical or intellectual disability marital status,parental status, sexual orientation or any other category protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee will regularly lift and/or move up to 20 pounds.

Responsibilities

The Call Center Representative supports the scheduling of patients providing routing of incoming/outgoing calls. This includes monitoring and directing calls, managing appointments, ensuring confidentiality, answering patient questions and informing them of pertinent information, and ensuring compliance with HIPAA, OSHA, and strict confidentiality.

This is a full time position located in Las Vegas, NV. The position offers a comprehensive benefits package with paid time off and paid holidays. We also offer a career progression plan with the opportunity to be a part of our great team!