Dollar Bank FSB Personal Banker Supervisor, East Region in Cleveland, Ohio

We are seeking enthusiastic, motivated, hardworking individuals with a passion for helping people in the communities that we serve. As a Branch Banking Supervisor, you will be responsible for identifying our customers’ financial needs by performing a thorough analysis and providing product recommendations. You will use your customer service experience, product knowledge and professional demeanor to initiate, expand and retain customer relationships. Branch Banking Supervisors will use sound decision making when addressing customers’ questions and concerns. As a supervisor, you will assist with the opening and closing of branches and the training and development of team members. Candidate will support multiple branch locations in the specified region.


•High school diploma/GED required.

•College degree required, or a minimum of 1 year demonstrated ability to deliver outstanding customer service in financial services or retail industry.

•Leadership demeanor is required.

•Must have excellent written and verbal communication skills.

•Ability to work a flexible schedule including evenings and Saturdays.

•Ability to travel as needed to training.

•A valid driver’s license and access to a reliable vehicle is required.

•Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks, and obtaining a unique identifier by the NMLS.

Address: 1301 East 9th Street

Employment Status: Full-time

FLSA: Non-Exempt

Schedule Information: Available between Monday - Friday

8:30 am – 7:30 pm and Saturday

8:30 am - 2:30 pm

This position will travel to our branches located in the East Region of Cleveland. This will include branches with evening and weekend hours.

Benefits Information: Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

For more information, please visit .

EEO Statement: Dollar Bank is an Equal Opportunity Employer.