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Manpower, Inc. of SE Michigan Call Center Representative in Ann Arbor, Michigan

Our client, Michigan Medicine, in Ann Arbor is currently seeking an experienced and motivated individual to work as a Call Center Representative! This is a long-term opportunity that starts immediately. Apply today!

Location:  Michigan Medicine in Ann Arbor

Compensation: $18.00 per hour -- WEEKLY PAY!

What's In It For You:

  • Day shift hours, Monday-Friday; 8:00am-5:00pm
  • Develop and refine your existing call center and customer service skills
  • Build networking opportunities within Michigan Medicine

What You'll Be Doing:

  • Answering incoming calls
  • Following up with patients/families via email and phone
  • Using a triage tool
  • Performing scheduling tasks based on triage guidance and sending telephone encounters to clinic staff for all other requests non-scheduling related

Here's What You Need To Apply:

  • High School diploma or GED
  • 2 years of customer service experience
  • 1 or more years in a clerical or administrative role
  • Excellent time management skills and able to meet and adapt to changing deadlines
  • Proficiency in Microsoft Office Suite
  • Able to comply with Michigan Medicine immunization requirements

Why You Should Choose Manpower? Upon eligibility, our associates have access to wide range of benefits including:

  • A comprehensive insurance program
  • A free and confidential Employee Assistance Program (EAP)
  • Up to eight (8) paid holidays per year!
  • Tuition and certification reimbursement
  • Free training and development opportunities
  • A fully funded GED bonus program
  • Weekly pay and electronic deposit -- we get you paid fast and securely!
  • Veteran bonus program
  • 24/7 Manpower support
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